Rehagro - Educational Institution
Student Success Intelligence Platform
Timeline
System Mapping
Academic, financial, and behavioral data sources identified.
Data Integration
Canvas, Flex, and Videoteca connected.
Unified Dashboard
Student intelligence layer created.
Risk Detection
Early-warning models implemented.
Proactive Support
Outreach prioritized based on risk.
Context
The institution's student support operation was fragmented across multiple systems: Canvas for academic engagement Flex for billing data Videoteca for lesson consumption Support agents had to switch between platforms to understand each student’s situation.
Challenge
This lack of unified visibility made it difficult to identify students at risk of falling behind or abandoning their course. Support was reactive — issues were addressed only after disengagement or financial problems surfaced.
Solution
We developed a centralized intelligence platform that integrates academic, behavioral, and financial data into a single real-time interface. The system consolidates student signals across learning progress, engagement, and payments into one unified view.
Impact
- ✔Proactive student outreach
- ✔Improved retention strategy
- ✔Early disengagement detection
- ✔Financial risk anticipation
- ✔More contextual support interactions
Outcome
Support evolved from troubleshooting to success management. With predictive visibility into academic and financial risks, the institution gained the ability to act early and guide students before problems became critical.